Privacy Policy
Effective Date: May 21, 2026
At Day's Heating & Air LLC, we value your privacy and are committed to protecting the personal information you provide while using our website and HVAC services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request services, or communicate with our company.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal and non-personal information when you interact with our website or contact our company.
Personal Information
Personal information may include:
- Full name
- Phone number
- Email address
- Home or business address
- Service request details
- Appointment scheduling information
- Any information submitted through contact forms
Personal Information
We may also collect technical and usage information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website pages visited
- Time spent on pages
- Referral sources
This information helps us improve website functionality, customer experience, and service performance.
How We Use Your Information
We use collected information for business and customer service purposes, including:
- Responding to service inquiries
- Scheduling HVAC appointments
- Providing estimates and consultations
- Improving our website and customer experience
- Communicating service updates or confirmations
- Sending promotional offers or seasonal maintenance reminders
- Maintaining internal business records
- Complying with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website performance and user experience.
Cookies may help us:
- Understand website traffic and visitor behavior
- Save user preferences
- Improve website speed and navigation
- Analyze marketing effectiveness
You may disable cookies through your browser settings; however, certain website features may not function properly.
Third-Party Services
We may use trusted third-party tools and services for website hosting, analytics, marketing, scheduling, payment processing, or communication purposes.
These third-party providers may collect limited information necessary to perform their services. We encourage users to review the privacy policies of external platforms linked through our website.
Examples may include:
- Google Analytics
- Social media platforms
- Online scheduling tools
- Payment processors
We are not responsible for the privacy practices of external websites or third-party services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, misuse, disclosure, or loss.
While we strive to protect all collected information, no online transmission or storage system can be guaranteed completely secure.
Communication Consent
By submitting your contact information through our website, you consent to receiving communications from Day’s Heating & Air LLC regarding:
- Service scheduling
- Appointment reminders
- Project updates
- Customer support
- Promotional or seasonal HVAC offers
You may opt out of marketing communications at any time by contacting us directly.
Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that information from a child has been submitted through our website, we will take reasonable steps to remove it promptly.
Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your data
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for communications
To make a privacy-related request, please contact us using the information below.
Updates to This Privacy Policy
Day's Heating & Air LLC may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Day's Heating & Air LLC
Cleveland, Tennessee
Phone: 423-435-5919